Responsible gambling

At Twinqo Casino, we take responsible gambling seriously. As a crypto-focused online casino and sportsbook, our goal is to provide an entertaining experience while promoting safe play practices.

Setting Limits

We encourage all players to set limits that suit their needs:

• Deposit limits: restrict the amount you can deposit per day/week/month
• Loss limits: stop playing when your losses reach a certain threshold
• Wager limits: limit the amount you wager on individual games

To access these tools, please follow these steps in the "Responsible Gaming" section of our website:

1. Select the type of limit you wish to set.
2. Choose the relevant time period (e.g., daily/weekly/monthly).
3. Enter your desired limit.

Self-Exclusion

If you feel that you're struggling with responsible gaming, please consider self-excluding yourself from playing at Twinqo Casino for a specified period or indefinitely:

• To exclude yourself temporarily:
  1. Access the "Responsible Gaming" section.
  2. Follow the on-screen instructions to initiate exclusion.

1. To permanently ban your account:
   1. Contact our support team via email or live chat.
   2. Request permanent self-exclusion.

Reality Checks and Session Reminders

We aim to prevent excessive gaming by providing:

• Reality checks: reminders of your current balance, time played, and losses incurred during a session
• Session reminders: notifications that prompt you to take regular breaks

These features can be accessed in the "Responsible Gaming" section or through our mobile app.

Additional Support

Twinqo Casino is committed to maintaining an inclusive environment. If you're experiencing difficulty with responsible gaming or require further assistance, please:

1. Contact our support team via email or live chat.
2. Reach out to organizations such as GamCare (UK) or the National Center for Responsible Gaming (US).

Protective Measures

Twinqo Casino has implemented various protective measures to ensure player safety:

• SSL encryption: secure all transactions and communication
• 24/7 English support: assistance whenever you need it

We're constantly updating our tools and resources to promote responsible gaming.